Return/Exchange Policy
 

DSB Ministries — Return & Exchange Policy

Thank you for supporting DSB Ministries. All items in our store are created to uplift, encourage, and strengthen your spiritual walk. Because we operate as a small ministry with limited inventory, the following policies apply to all purchases:

 

Apparel (Tees)

All tee purchases are final sale. Due to health and safety considerations, small‑batch production, and ongoing COVID‑related precautions, we are unable to accept returns or exchanges on any apparel items.
 

CDs

CDs may be returned within 3 days of delivery if the item is unopened, unused, and in its original condition. If your CD arrives damaged or defective, we will gladly replace it at no cost. To request a replacement, please contact us within the 3‑day window and include your order number and a photo of the issue.

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Digital Products (MP3s, Downloads)

All digital products are final sale. Once delivered, digital files cannot be returned, refunded, or exchanged. If you experience a download issue or receive a corrupted file, we will resend the digital product to ensure successful access.

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Shipping Costs

Shipping fees are non‑refundable, unless the error was made by DSB Ministries.

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Refunds

Approved refunds (CDs only) will be issued to the original payment method within 5–10 business days after the returned item is received and inspected.

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Contact

For questions regarding returns or exchanges, please email: info@dsbministries.org